图书馆服务调查

The four pie charts compare full-time and part-time university students’ satisfaction with two library services: IT support and current opening hours.

Overall, opening hours received far more positive feedback from both student groups than IT support. While full-time students were much more satisfied with IT support than their part-time peers, the vast majority of both cohorts were very happy with the library’s opening hours.

For IT support, 55% of full-time students reported being very happy, compared to just 20% of part-time students. By contrast, nearly half (45%) of part-time students were not at all satisfied with this service, a figure over three times higher than the 13% of full-time students who felt the same. The share of students who were quite happy was similar for the two groups, at 32% for full-time and 35% for part-time students.

Turning to opening hours, high satisfaction was seen across both groups: 67% of full-time and 72% of part-time students were very happy with the schedule. Only 1% of full-time and 5% of part-time students expressed no satisfaction at all, while the remaining 32% of full-time and 23% of part-time students were quite content with the hours.