剧院意见调查

The table presents results from a 2012 survey measuring club members' and the general public's satisfaction levels with three aspects of a town's new theatre: facilities, information provision, and production quality, using three ratings: Excellent, Satisfied, Poor.

Overall, club members were more positive about the theatre’s facilities and show quality than the general public, while non-members were more satisfied with the information provided. Poor ratings were the least common across all categories for both groups.

To be specific, theatre quality was the most highly rated aspect among club members, with 88% rating it Excellent, and only 2% giving a Poor rating, while just 53% of the general public rated quality as Excellent, and 7% thought it Poor. For facilities, club members also gave higher positive ratings: 72% rated them Excellent compared to 64% of the public, and only 2% of members rated facilities Poor, four times lower than the public’s figure of 8%.

By contrast, information about the theatre was the only area where the general public held more positive views, with 66% rating it Excellent against 54% of club members. The share of dissatisfied respondents for information was also similar, at 14% for the public and 16% for club members.